Responsible Gaming at 990x — Your safety is our priority
Enjoy entertainment safely — protection tools like deposit limits, time-outs, and self-exclusion are always available to you at 990x.
990x is always committed to ensuring a safe and responsible gaming environment.
Our Commitment
990x believes online gaming is only enjoyable when it is played responsibly. Whether you play casino games, sports betting, or any other games on our platform, we want you to always feel safe and protected.
Online gaming is a great source of entertainment, but it should never cause financial problems or personal hardship. At 990x, we provide tools and support that help you make informed decisions and stay in control of your play.
Remember: Gaming is a form of entertainment. It should not be seen as a source of income or a solution to financial problems. Set your budget and play within that limit.
Protection Tools 990x Provides
Set Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit amount. This feature helps you enjoy entertainment while staying within your budget. Decreasing a limit takes effect immediately; a cooling-off period applies for increases.
Time-Out
If you feel you need a break, temporarily close your account for a set period — from 24 hours up to a few weeks. During this time, no login or betting will be possible.
Self-Exclusion
Choose self-exclusion for long-term protection. Once this option is activated, your account will be fully closed for a set extended period and cannot be reopened before that period ends.
Set Loss Limits
Set your own cap on how much you can lose over a given period. Once that limit is reached, no further bets can be placed until a new period begins.
Reality Check
A notification will alert you at set intervals to let you know how long you have been playing. This reminder keeps you aware of time and gives you the opportunity to take a break whenever you choose.
Protection of Minors
990x is for persons aged 21 or older only. Age is verified when an account is opened. Parents and guardians are advised to use parental control software to prevent younger family members from accessing the platform.
Warning Signs
If any of the following signs appear in you or someone you know, it is time to seek help. This is not a sign of weakness — it is a sign of awareness.
- Feeling the urge to bet more in order to recover lost money
- Being unable to stop playing or spending beyond your set budget
- Prioritising gaming over family, friends, or work
- Taking loans or borrowing money from others to fund gaming
- Lying about or hiding your gaming activity
- Feeling restless, anxious, or irritable when not playing
- Neglecting daily responsibilities, sleep, or meals
What to Do If You Have a Problem
Contact 990x Support
Speak directly with our 24/7 live chat or email us at [email protected]. Our team is always ready to assist in both Bengali and English.
Activate Protection Tools
Go to Account Settings and set deposit limits, loss limits, a time-out, or self-exclusion on your own. The support team can also help you do this.
Seek Professional Help
Professional mental health support is effective in dealing with gambling addiction. Let a family member or someone you trust know how you are feeling — you do not have to face this alone.
Take a Break and Make a Plan
Use the time while your account is closed as an opportunity to reset. Spend time with family and friends, and explore new hobbies.
Age Verification & Policies
21+ only: All services at 990x are exclusively for persons aged 21 or older. Age may be verified at registration and at any stage if necessary.
Fair play guaranteed: 990x uses SSL encryption and secure payment processing. Our games are fair and transparent — no manipulation of any kind.
990x believes that building a healthy gaming culture is a shared responsibility — for the platform and the player alike. We want our users to make informed decisions in every session.
Before spending money on gaming, ask yourself: can I afford to spend this amount on entertainment right now? If the answer is no, it is better not to play at this moment.
The minimum deposit amount is ৳100 and the minimum withdrawal is ৳500. Transactions are completed quickly and securely via bKash, Nagad, Rocket, Upay, and bank transfer.
Tips for Healthy Gaming
Set Your Budget in Advance
Decide before you play the maximum amount you are willing to spend. If you reach that limit, end the session — do not try to recover lost money.
Keep Track of Your Time
Do not play for long stretches at a time. Take short breaks every hour, spend time with family, and keep up with other activities.
Be Aware of Your State of Mind
Do not play when you are angry, sad, or under stress. Your ability to make decisions is reduced in those states. Playing with a clear and calm mind makes the experience more enjoyable.
See Gaming as Entertainment
Do not expect to earn income from online gaming. It is a form of entertainment, and winning or losing money are equally possible outcomes.
Let Someone Close to You Know
Letting a family member or trusted friend know about your gaming habits will naturally help you stay accountable and gives you someone to turn to if you need support.
Never Play with Borrowed Money
Never play using a loan or someone else's money. Only spend money that you can afford to lose without it affecting your daily life.
Need Support? We Are Here.
The 990x support team is available seven days a week, 24 hours a day. Feel free to reach out for any questions about responsible gaming or for help setting up protection tools.
Frequently Asked Questions
Enjoy Entertainment —
Responsibly
At 990x, we make sure every session is safe, transparent, and enjoyable. Browse our games and start playing responsibly today.